Communicate across various platforms
The way we’re able to communicate with customers has broadened dramatically over the last 10 years. There are now a number of platforms, both online and offline, that you can use collaboratively to reach your potential and existing customers. Engage helps you to bring these platforms together, across social media, print and email, to create fluent communication for better engagement.
- Social media - CRM integration
- Core communications
- Email direct marketing
Stay in mind by following up
There’s a lot of competition online, so how can you be the first business your customers think of when it comes to the products and services you offer? The saying ‘Out of sight, out of mind’ could not be more appropriate, as the best way to retain your customers is to send them consistent but, most importantly, RELEVANT communications. With Engage, you can add personalised, automated messages throughout your customer journey, keeping you connected with your purchasers and ensuring they come back for more.
- Using follow up communications as bait
- Follow up after an exit pop-up
- Encourage purchases by following up
- Follow up on your delivery